Before submitting any repair request, please review the Department Bike Share Policies.

To submit a repair request, please email us at info@bikes.ufl.edu and include the following info:

• that you’re requesting help with a department bike
• a description of the problem
• your contact phone number and dates/hours of availability
• a description of your bicycle’s current location (building name, room number, etc)
• a photo of the bike’s location if possible

Following your submission, a UF Bikes team member will contact you as soon as possible to follow up on your request.